Enhancing Intercultural Teaching Competence

To work effectively with the diverse student populations, educators at Queen’s University are expected to continuously develop intercultural teaching competence (ITC). ITC emphasizes critical reflection on one’s own cultural assumptions, awareness of systemic inequities, and the adaptation of pedagogical approaches that support the success of all students.

What is Intercultural Teaching Competence?

“Intercultural Teaching Competence is the ability of instructors to interact with students in a way that supports the learning of students who are linguistically, culturally, socially, or in other ways different from the instructor or from each other, across a very wide definition of perceived difference and group identity (Dimitrov, Dawson, Meadows & Olsen, 2014, P. 89)."

ITC enables educators in higher education to1, 2, 3:

  • bridge cultural, linguistic and many other forms of gaps in the classroom to enable learning
  • establish meaningful relationships with and amongst students to promote engagement
  • facilitate dialogues about critical global issues in a respectful, inclusive, and appropriate manner
  • promote multiple perspectives when selecting content, readings, and learning activities

Components of Intercultural Teaching Competence

Adapted from Dimitrov et al.1 and Dimitrov & Haque3

Foundational Competence: knowledge of one's own positionality as an educator and ability to respond effectively to diversity in the classroom; Facilitation Competence: ability to create a safe, inclusive learning environment and promote dialogue in the classroom; Curriculum Design Competence: ability to enrich the curriculum with diverse perspectives, paradigms, and/or approaches

Read more about the components of .

Enhancing Intercultural Teaching Competence

Enhancing intercultural teaching competence is an ongoing, reflective process that supports educators in equitably engaging with cultural diversity in teaching and learning. The sections below outline key dimensions of culturally responsive teaching at Queen’s. Collectively, they invite educators to reflect on their positionality and instructional practices, strengthen communication across cultures, design inclusive and meaningful learning experiences, and engage students through curricula informed by global perspectives and diverse ways of knowing.

Key Dimensions Link to More Information

Positionality in Teaching

Positionality refers to how our multiple, intersecting social identities shape the ways we understand and engage with the world, including our knowledge, perspectives, and teaching practices. In teaching, positionality matters because it influences how we design courses, interact with students, and make decisions about assessment. 

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Intercultural Communication in Classrooms

Communication plays a critical role in academic interactions; however, culturally diverse classrooms can pose communication challenges that, as in any other context, may lead to misunderstandings or conflict. To work effectively with students from diverse cultural and linguistic backgrounds, educators need to develop and strengthen their intercultural communication competence.

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Intercultural Group Work

Intercultural interaction in the classroom benefits all students by fostering intercultural awareness, strengthening communication and collaboration skills, and enhancing students’ sense of belonging. When thoughtfully designed, intercultural group work can deepen learning and support student success across diverse educational backgrounds.

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Globally Engaged Curriculum

One key approach to incorporating diverse perspectives, knowledge systems, and pedagogies into teaching is the development of a globally engaged curriculum. Such curricula encourage students to apply disciplinary knowledge within global and intercultural contexts while fostering critical awareness and intercultural understanding.

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  1. Dimitrov, N., Dawson, D. L., Olsen, K. C., & Meadows, K. N. (2014). Developing the Intercultural Competence of Graduate Students. Canadian Journal of Higher Education, 44 (3): 86–103.
     
  2. Association of American Colleges and Universities. (2013) Global Learning VALUE Rubric. Retrieved from: .
     
  3. Dimitrov, N. & Haque, A. (2016). Intercultural Teaching Competence: A Multidisciplinary Framework for Instructor Reflection. Intercultural Education: Learning at Intercultural Intersections. 27(5). 437-456.

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